Gate Access

Privacy Policy

Last updated: March 4, 2026

1. Information We Collect

When you use Gate Access, we collect information necessary to provide and improve our garage access management services:

  • Account Information: Name, email address, and authentication credentials when you create an account.
  • Client Data: Client names, email addresses, and API tokens used for garage access.
  • Usage Logs: Garage opening attempts including timestamps, IP addresses, user agents, and status (success or failure).
  • Garage Configuration: Garage locations, provider settings, and phone numbers configured for opening mechanisms.

2. How We Use Your Information

We use the collected information to:

  • Authenticate users and clients for garage access.
  • Process and log garage opening requests.
  • Provide audit trails and reporting for garage activity.
  • Maintain and improve the security of the platform.
  • Communicate important service updates.

3. Third-Party Services

We may integrate with third-party services to provide garage opening functionality:

  • Twilio: When configured, we use Twilio to initiate phone calls for garage opening. Phone numbers are shared with Twilio as required for call placement.
  • Webhook Endpoints: When configured, we send opening requests to your specified webhook URLs.

4. Data Retention

We retain your account data for as long as your account is active. Garage opening logs are retained for auditing purposes. You may request deletion of your data by contacting us.

5. Data Security

We implement appropriate security measures to protect your data, including encryption of API tokens, secure authentication mechanisms, and access controls. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Revoke API tokens at any time.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes through the platform or via email.

8. Contact

If you have any questions about this privacy policy, please contact us through the platform.